Personal account management

Are there real people behind the phone (or the e-mail box)?
Do I speak with the same person, managing the service to my Forex account and providing the personal touch and assistance, online?

Easy-Forex™ expert team members are available for you, at all times, anytime. Moreover, you have your own Account Service Manager working closely with you, and the dealing room services are offered to you by expert Forex dealers. You may speak with us over the phone, over e-mail, or over the advanced online CHAT system that we run, as well as visit your regional office and meet in person. Yes, it''s internet, but we are real, and we take it personally.

Live training, one-on-one help on first steps in online trading
Do they offer professional assisting tools?

Easy-Forex™ offers background information for the Forex market, Guided-Tour, seminars, one-on-one training, CHAT, telephone support, as well as other assistance tools, including technical support. You are never left alone to trade without help, if indeed you need it. Moreover, your personal Account Service Manager will guide you live, on your first trading steps, to help you get acquainted with the Easy-Forex™ system, and will answer your technical questions.


Rates, Limits and Stop-Loss
When I set a rate to a deal, is it executed "around", or "near" the rate I set, or rather exactly on it?

Easy-Forex™ executes your set rates, including Stop-Loss and Take-Profit rates, by using the latest technologies. We are committed to the principle that you should not lose more than your Stop-Loss amount at risk, as defined by you. Please see our terms & conditions.

As well, per your pre-set TAKE-PROFIT rate (if you choose to set such rate) your deal will be automatically closed, exactly on your pre-defined Take-Profit rate.

Needless to say that you can change those pre-defined rates, Stop-Loss as well as Take-Profit, at any time while your deal is open.

It is highly important that you know that, due to the nature of the forex global market, 100% guarantee to pre-set rates is impossible. Such may occur under highly volatile market conditions, where other parties to the Forex trade (e.g. – the trader, the platform, the liquidity provider, etc.) are unable to execute specific rates, or specific rate range, due to conditions that are beyond their control.

Simply put: Easy-Forex™ makes any and all efforts to guarantee the rates, when it is able to doing so, unless market conditions prevent delivering the rate selected.

No software download
Is their internet platform friendly and easy to use?
Do I need to download any software?
Can the trading be performed immediately, without any obligation to a certain configuration or a computer?

Easy-Forex™ Trading Platform is the only Forex platform that enables users to start trading immediately. With no software download required you may login to your account and trade anytime, from anywhere.

Instant Deposit with Credit Card
Am I bound to wait for the banking hours, or can I deposit trading margins with my credit card?
Should I miss an opportunity, in case I would like to change the margins in the middle of the night?

And when I profit, can I withdraw the profits to my credit card account?

Easy-Forex™ is the only Forex platform which allows you to fund your account with your credit card, so you can start trading immediately, regardless of banking work days or hours! Easy-Forex™ cares about protecting your credit card security as well as protecting your privacy to the highest standards. To achieve that, we use the latest technologies and comply with all relevant regulations. Please read our terms & conditions

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